Privacy Policy (POPIA)

Effective Date: October 24, 2023

1. Commitment to Privacy (POPIA)

Infinizist Pristine Solutions is committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa. We collect only what is necessary to facilitate safe and effective placements.

2. Information We Collect

  • Households: Name, physical address (for placement), contact details, and specific requirements for care.
  • Helpers: ID Documents, Banking Details, Criminal Record Checks (with consent), and Employment History.

3. How We Use Information

Your data is used solely for:

  • Verifying identities and qualifications.
  • Matching households with suitable helpers.
  • Processing secure payments via PayFast.
  • Legal compliance with Basic Conditions of Employment Act.

4. Data Security

We employ enterprise-grade encryption for all data storage. Physical addresses of households are never publicly visible and are only shared with a helper after a booking has been confirmed and paid for.

5. Your Rights

You have the right to request access to, correction of, or deletion of your personal data at any time by contacting our Information Officer at privacy@infinizist.co.za.